Interior Cabinet Secretary Prof. Kithure Kindiki has implemented major changes at Nyayo House to streamline the processing of passports, aiming to eliminate the long-standing struggles faced by applicants. The overhaul includes the introduction of two new passport printers, significantly improving the efficiency and speed of passport production.
The move comes as a relief to many applicants who have experienced delays and challenges in obtaining their passports. With the new printers in place, the backlog of 45,000 passports waiting to be collected is expected to be cleared expeditiously, easing the burden on both applicants and passport processing staff.
The changes at Nyayo House mark a significant step towards improving service delivery and customer satisfaction in the processing of passports. The implementation of these reforms is a testament to the government’s commitment to enhancing efficiency and transparency in its operations.
Applicants are encouraged to take advantage of these improvements and ensure that they have all the necessary documentation and requirements in order to facilitate smooth and timely processing of their passports at Nyayo House.
