The Kenya National Examinations Council (KNEC), as mandated by Section 10 of KNEC Act No. 29 of 2012, is responsible for setting and maintaining examination standards, administering national exams, and awarding certificates or diplomas at primary, secondary, and tertiary levels. Additionally, KNEC confirms the authenticity of certificates and diplomas issued by the Council.
For individuals who have lost their original certificates, KNEC does not issue replacements but provides a Certification Letter that is legally acceptable. Here’s a step-by-step guide on how to apply for a KNEC Certification Letter:
Steps to Apply for KNEC Certification Letter (Lost Certificate):
- Register an Account at QMIS:
- Go to the Query Management Information System (QMIS) platform.
- Create and register an account.
- Log In:
- Use the credentials sent to your email to log in.
- Select Lost Certificate Option:
- From the menu, choose the “Lost Certificate” option.
- Fill in Required Information:
- Enter your Index Number, type of exam, and the year of examination, then click “FIND”.
- Attach Required Documents:
- Copy of the lost certificate or result slip (mandatory).
- Both sides of your ID.
- Passport-size photo.
- Police abstract.
- Confirmation from the Registrar of Persons (available at NSSF Building, 7th Floor, Upper Hill, Nairobi).
- Submit the Application:
- Complete and submit the application form.
- Await Verification:
- Wait for your application to be verified.
- Receive Payment Notification:
- You will get an SMS notification instructing you to log in and make the payment.
- Make Payment:
- Pay KES 5,220 for the certification letter.
- Track Application Status:
- Keep checking the QMIS system for updates on your application status.
- Receive Certification Letter:
- Once the process is complete, you will receive an SMS notification to collect your certification letter from KNEC offices.
Thanks to the online QMIS platform, the process is streamlined and eliminates the need for in-person visits to KNEC offices, except for collecting the physical document once your application is resolved.
